Privacy Policy

The Glow Fillers Limited We respect your right to privacy and are committed to providing you with transparent information about how we collect, process, and use your personal data. This privacy policy explains in detail:

Who is responsible for data processing
What information we collect
For what purpose we collect personal data
How long we store your data
To whom personal data is disclosed

We also inform you about your rights, including the possibility to withdraw your consent to data processing at any time.

SECTION 1. DATA CONTROLLER

Glow Fillers Limited
Email: info@glowfillers.com

is the controller responsible for the processing of your personal data.
For data protection concerns, please contact our data protection officer at info@glowfillers.com is available for storage, management and analysis.

SECTION 2. WHAT DATA WE COLLECT

When you contact us, shop in our store or register on our website, we collect personal information such as (but not limited to): name, age, gender, address, telephone number and email address.

When you visit our website, we also automatically collect information such as your IP address and, where applicable, location data to learn more about your device, operating system, and preferences. For details, see our [Cookie Policy].

We also store:

Your consents, preferences and privacy settings
Your purchase history and payment details
Content you provide to us
Correspondence and agreements between you and Glow Fillers
Interactions with our customer service

Payment transactions are processed via bank transfer. Please refer to your payment provider's privacy policy for further information.

Our shop is WooCommerce hosted by WooCommerce. Their privacy policy and terms of use can be found on the WooCommerce website.

Note on links:
When you click on links on our website, you may leave our site. We are not responsible for the privacy practices of other websites and recommend that you carefully read their privacy statements.

Online form:
If you use our contact form, we will collect the data you provide solely to process your inquiry. It will only be shared with your express consent and in accordance with the GDPR and the Data Protection Act 2018.

Newsletter:
If you subscribe to our newsletter, we require your email address and verification information. Your data will be used solely to send you information about new products, services, or offers. You can revoke your consent at any time by emailing info@glowfillers.com withdraw.

SECTION 3. CONSENT

By providing your data as part of a transaction (e.g. order, payment, delivery), you agree to the collection and use for this purpose.
For other purposes, such as marketing, we will obtain your explicit consent separately or give you the opportunity to refuse.

SECTION 4. PURPOSE OF DATA PROCESSING

We need your data for:

the processing of orders and services
creating user accounts
communication related to your purchase or support requests
Marketing activities (only with your consent)
the personalization of our offers

We only store your data for as long as it is necessary to fulfill the respective purpose.

SECTION 5. WITHDRAWAL OF CONSENT

You can revoke your consent to the use of data at any time by contacting us at info@glowfillers.com This applies in particular for marketing and advertising purposes.

SECTION 6. DISCLOSURE OF YOUR INFORMATION

We reserve the right to disclose your personal information if required to do so by law or if you violate our Terms of Use.

SECTION 7. THIRD-PARTY SERVICE PROVIDERS

We will not share your data with third parties without your consent – unless it is necessary to provide our services.

Payment service providers and platform providers such as WooCommerce have their own privacy policies, which you should review carefully, especially if their servers are located in other jurisdictions (e.g., the United States). In such cases, your data processing may be subject to the local laws of those countries.

Once you leave our website or are redirected to third-party sites, their terms and privacy policies apply.

SECTION 8. YOUR RIGHTS

You have the right:

To receive information about your stored personal data
To have incorrect or outdated data corrected
To have your data deleted (“right to be forgotten”)
To receive a machine-readable copy of your data
To object to or restrict data processing
to object to direct marketing at any time

Please contact us at info@glowfillers.comto assert your rights. Please note that revoking your consent to data processing may also result in restrictions on our services.

SECTION 9. DATA SECURITY

To protect your data, we take all appropriate technical and organizational measures in accordance with the current state of the art.
When you submit payment information, it is encrypted using SSL technology. While no method is 100% secure, we adhere to PCI-DSS guidelines and additional industry security standards.

SECTION 10. COOKIES

Our website uses cookies to give you the best possible user experience. By using our website, you agree to our [Cookie Policy]. You can find more information and your options for controlling cookies there.

SECTION 11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time. Changes will become effective upon posting on the website. We will notify you of any material changes.

If our company is acquired by another company, your data may be transferred to the new owner so that the business relationship can continue.